Frequently Asked Questions – CASALAB Boutique Item
What is included in the CASALAB ‘Signature Tire Inflator and V10 APEX Foldable Car Vacuum Cleaner Elite’ set?
This boutique kit includes the CASALAB Signature Tire Inflator (digital, 12V DC, with LED light and auto shut-off) and the V10 APEX Foldable Car Vacuum Cleaner Elite (cordless, HEPA filtration, 8000Pa suction, with crevice tool and brush). Both items come in a branded travel case with user manuals and a 1‑year limited warranty card.
Are the tire inflator and vacuum compatible with all vehicle types?
Yes. The tire inflator works with cars, SUVs, motorcycles, and bicycles (standard Schrader valves). The vacuum is cordless and designed for interior cleaning of cars, trucks, and RVs. Both are suitable for 12V DC power outlets (cigarette lighter) and the vacuum can be charged via USB-C.
How long does shipping take and what are the delivery options?
Standard shipping within the contiguous U.S. typically takes 3–6 business days after order processing. Expedited and overnight options are available at checkout. All orders are shipped from our Houston warehouse with tracking provided via email.
What is your return policy for this boutique item?
You may return the unopened, unused item within 30 days of delivery for a full refund. If the product is defective, we offer a free replacement or refund within the first year. Please contact us at [email protected] to initiate a return.
Does the V10 APEX vacuum come with a warranty?
Yes. The entire CASALAB ‘Signature Tire Inflator and V10 APEX Foldable Car Vacuum Cleaner Elite’ set is covered by a 1‑year limited warranty against manufacturing defects. Battery degradation over time is covered for the first 6 months. Extended warranty options are available upon request.
How do I contact CASALAB customer support?
You can reach us by email at [email protected], by phone at (713) 555-1234, or by mail at 1000 Main St, Suite 201, Houston, TX 77002. Our support team is available Monday–Friday, 9 AM – 6 PM Central Time.
Is the ‘Boutique Item’ packaging gift‑ready?
Absolutely. The set arrives in an elegant, branded gift box with a magnetic closure, making it an ideal present for car enthusiasts. A gift receipt can be included upon request.