At CASALAB, your satisfaction is our priority. If for any reason you are not completely satisfied with your purchase, you may initiate a return within 30 days from the date of delivery. We offer a full refund to your original payment method, and there are no restocking fees.
To be eligible for a return, items must be unused, unwashed, and in the same condition as received, with all original tags and packaging. Please contact us to obtain a return authorization and shipping instructions. Once your return is received and inspected, we will process your refund within 5–10 business days.
For questions or to start a return:
- Email: [email protected]
- Phone: (713) 555-1234
- Mail: CASALAB Returns, 1000 Main St, Suite 201, Houston, TX 77002
We are here to help – do not hesitate to reach out.